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Privacy Policy

Privacy Policy for Glencairn Dental

Effective Date: 1st October 2018

At Glencairn Dental, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Personal Health Information Protection Act (PHIPA) and other relevant laws in Ontario, Canada.

  1. Information We Collect

We collect personal information from you to provide dental care and manage your relationship with our practice. The types of personal information we collect include:

  • Contact Information: Name, address, phone number, email address, mobile number
  • Health Information: Dental and medical history, x-rays, treatment plans, and other related information
  • Billing Information: Payment methods, insurance details, and billing history
  1. Purpose of Collection

We collect, use, and disclose your personal information for the following purposes:

  • To provide dental services, including diagnosis and treatment
  • To communicate with you regarding appointments, follow-ups, or dental-related information
  • To process payments and manage billing with insurance providers
  • To maintain accurate records for legal and regulatory purposes
  • To comply with applicable laws and regulations
  1. Consent

By providing your personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. Please note that withdrawing consent may impact our ability to provide dental services to you.

  1. Protection of Personal Information

We are committed to safeguarding your personal information. We have implemented physical, technical, and administrative security measures to protect against unauthorized access, use, or disclosure. These measures include:

  • Secure storage of records, both physical and electronic
  • Encryption and password protection for electronic files
  • Access to personal information limited to authorized personnel only
  1. Sharing of Information

We may share your personal information with the following parties, where necessary:

  • Healthcare providers, such as specialists, with your consent, for the purposes of your treatment
  • Insurance companies for billing purposes
  • Regulatory bodies and government authorities as required by law

No mobile information or email will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

  1. Retention of Information

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, regulatory, and business requirements. Once no longer needed, we will securely dispose of your information.

  1. Access and Correction

You have the right to access and request correction of your personal information held by us. To make a request, please contact our office in writing. We will respond to your request within a reasonable time and provide access unless legal restrictions apply.

  1. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be effective when posted on our website or communicated directly to you.

  1. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how your personal information is handled, please contact us at:

Glencairn Dental
511 Marlee Ave, North York, ON M6B 3J3
Office Phone Number: 416-651-6262
Email: info@glencairndental.ca


By choosing Glencairn Dental, you trust us with your personal information. We are committed to protecting it and providing transparency about our practices.

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